Privacy Policy

This policy explains what Vromon collects, why, and what you can do about it. It applies to vromon.com.bd and to the WhatsApp and email messages we send.

What we collect

When you submit an enquiry, set a deal alert, or start a visa application we collect your name, phone number, email address where you give one, and the details of what you asked about. For visa applications we also collect the passport and travel details needed to file the application.

Marketing messages and your explicit consent

We send deal alerts and promotional messages by WhatsApp and email only to people who have ticked the box asking for them. We record the date, time and IP address of that opt-in. We do not add you to a marketing list because you made an enquiry, and we do not buy or sell contact lists.

Every message we send includes a way to stop receiving them. You can also unsubscribe at any time by replying STOP on WhatsApp, using the unsubscribe link in any email, or contacting us directly. Unsubscribing is immediate and permanent unless you opt in again.

How we use your information

• To answer your enquiry and arrange the travel or visa service you asked for.
• To send you the deal alerts you specifically asked for.
• To meet legal and embassy requirements when filing a visa application.

Who we share it with

We share your details with embassies, airlines, hotels and hospitals only as far as is necessary to deliver the service you asked for. We do not share your contact details with advertisers.

How long we keep it

Enquiry and booking records are kept for as long as we need them for accounting and legal purposes. If you unsubscribe, we keep a minimal record of your opt-out so that we do not contact you again by mistake.

Your rights

You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Contact us and we will respond.